Mark & Rachel
We are still trying to compute what has just happened. You have sold our home and achieved a record price, within a little over a week, and only a few days after the first official open home. You accomplished this with exceptional speed and efficiency which translated into a seamless, stress free and simple process for us.
As I mentioned to you, I have worked in the real estate industry for a number of years, alongside some of the top agents in the business. However, I have never seen such a high level of skill and customer care in action than what you have demonstrated.
You made the process extremely smooth and simple for us, and always kept us informed along the way. Sometimes, with agents, you never really know if you are in good hands or not, until the end result is achieved. With you, we could never question this, we always knew you were looking after our best interests and that we were indeed in very good hands.
Your communication with us was always prompt, open and honest. Every bit of guidance and advice you offered us was also completely spot on. Your focus was always on the big picture, which was to sell our home and achieve the best result. And this is simply what you did.
We are truly grateful to you for making this so easy on us, and for obtaining a result that really exceeded our expectations. In fact, we were happy enough with the initial figure, then at the last minute, you achieved an extra $18,000 for us! We could not be happier, and will remain forever grateful.
You are a true professional, and so obviously dedicated to achieving optimal results for your clients.
Your market knowledge, and negotiation skills are extraordinary. If you have anyone who would like to discuss your efforts further, we are more than happy to oblige, as we cannot recommend you, your team and your services, highly enough.
Thank you so very much.
- Mark & Rachel